Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Richard Cummins
I recently purchased a VW transporter from Great Oak Sales. From start to purchase the experience was seamless. Ralph gave me a valuation on my vehicle promptly. Mary dealt with the final sale in a professional and no fuss manner. I would recommend Great Oak Sales to anyone who is looking to buy a van.
Steve Wood
A great company to deal with, Ralph was great, no bull. I was in a strange position I was waiting for double heart stent. I only have one van, I'm mad about vans, my old van was six years old and was worried about my op. They took a fully returnable deposit, put it all in writing, so I left a £500 deposit and they held my van for 4 weeks, no problem. When I visited their site they have a great selection of vans at very very good prices. Thank you for being patient with me you were brill.
Mike Milne
Thanks for a great van. I buy around 30 cars and vans for our fleet and would say that Great Oak Sales are one of the top dealers i have dealt with. Everything was in order and the van was like brand new. 5 stars to you. If you are thinking of buying a van use them. You will always go back. Trust me.
David Teggart
Impromptu visit on the way home from work. VW Kombi purchased and couldn't be happier with the experience. From initial contact to collection, Ralph at Great Oak Sales was a star. A credit to the companies team. Thanks for everything and see you in a couple of years.
Murray Saunders
I spoke to Mary and bought a Kombi without seeing it. It was a complicated time for me as my wife was expecting our first child and I had to go to Italy on business days before the due date. It was made possible for me to pick the van up out of hours and which meant I could get home a day earlier. It was lucky because my wife gave birth 23 hours later, had they not made the arrangement I would have had to stay in London and possibly missed the whole thing.
The van was as described and I am sure it will prove a very good investment. Thanks again to Mary and Ralph for their exceptional help.

Tim Rowe
I bought the van blind as I live in Jersey so had to rely on Mary's word for the condition of the vehicle. She answered all of my question promptly and honestly. When I arrived the van was exactly as described and the whole process was completed easily and quickly. Great selection of top quality vehicles
Martin Dean
Just want to say a big thank you to everyone that's been involved in this sale.
In regards to the van, instant love at first site. I'd seen a few before, but none as nice as this. Last time I was this happy. Liverpool had just won the champions league for the fifth time. Lol. Seriously though, thank you for all your communication & for selling & delivering a great looking & very tidy van.
William Cummings
I would just like to thank Mary for the excellent service she provided, after travelling from Liverpool to pick up my VW Transporter. I would highly recommend this company, the customer service was second to none.
Erfyl Lloyd Davies
Just like to say a big thank you to Mary and Gerald for making the purchase of my VW Transporter a pleasure, I travelled over 400 miles to Great Oak Sales to see the van and it didn't disappoint. The whole process was efficient and I would be very happy to recommend your company to any future buyer. Thanks again Erfyl
Adil Loudiyi
Simply the best company to deal with. Very pleased with my Transporter. The sales team are very helpful and and very well organised. My next Transporter will be bought over the phone that is how much I trust this lovely company. Buy with confidence.
Andrew Leppard
Just like to say a big thank you to Ralph and Mary for making the purchase of my VW Transporter a pleasure, 37 years in the motor trade I have not seen the level of customer service I was shown for a long time and the van looks great too.
Peter Davison
:I just recently bought a VW T5 Transporter from yourselves and was supported through the sale process by Ralph Barber. I just wanted to flag what a professional and helpful service he provided, as I'm based in Edinburgh, but was buying the van for a camper conversion in Cornwall. Due to this Ralph helped me through the whole process and even took several digital photos of the van and sent them to me on a memory stick, so i could have peace of mind on the condition before purchasing, as I couldn't visit to see the van. He also kindly offered to keep the van on the premises until the conversion in a couple of months time and at no extra charge. This has been one of the best pieces of customer experience I've ever had and will recommend Great Oak to all my friends and family who are ever looking to purchase a van. Well done Great Oaks and especially Ralph!
Matt
Just bought a LWB Transporter from Great Oak. I probably wasn't the easiest customer to deal with but Ralph and Mary were patient throughout and it was refreshing to not to feel any pressure from either of them. A pleasure to deal with.
Tariq Mahmood
I bought a Transporter shuttle, the price was very competitive, even better than the main dealers. Excellent customer service. I initially went to see the van but I was very impressed with the service and I bought the van straight away. I strongly recommend Great Oak Sales.
Mr Singh
I travelled a long distance to see a VW Shuttle that was exactly as described. Very impressive service and I would recommend Great Oak Sales to anyone.
Andy
Bought a LWB van with tailgate rare looking to convert to camper. Could not fault quality or value for money and I travelled 135 miles great service and great van looked for a long time to find the right one and ended up being spoilt for choice.
Dan Smith
Thank you for your excellent service and flexibility
William Box
We would like to thank you for the professional and understanding way that you and your team sold us our VW Transporter. We were both very impressed by your approach and attitude regarding this matter, responding quickly to all our queries and wants, we would certainly recommend you to others.